Everything you need to know about building, launching, and running AI voice agents with Sayin.ai.
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Sayin.ai is a proprietary AI voice platform that lets teams build human-sounding voice agents and run inbound and outbound calling from one place. It includes a native dialer, telephony connectivity, integrations, and call analytics—without requiring engineers or telephony expertise.
It’s built for SMBs, scaling operations teams, contact centers, and revenue teams who need scalable phone interactions for support, sales, reminders, collections, and surveys.
Legacy IVRs are menu-driven and rigid. Sayin.ai runs real conversations, adapts to the caller, and can take actions through integrations—while still providing observability, controls, and consistent outcomes.
Sayin.ai is built for business users. You can create, launch, and optimize agents from a clean UI without needing a development team to wire up telephony, orchestration, and day-to-day changes.
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Most teams can launch a first workflow in minutes once they have their call flow and integration requirements defined.
No. Sayin.ai abstracts telephony configuration and call orchestration. If you already have a provider, you can connect via Elastic SIP. If you’re using supported telephony integrations, you can manage numbers in-platform.
Yes. Sayin.ai supports both inbound call handling and outbound calling at scale through its built-in dialer.
Yes. Sayin.ai supports call transfer so your AI agent can hand off to a live agent when needed.
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Sayin.ai can connect to CRMs, helpdesks, scheduling tools, internal systems, and any service with an API through webhooks and the open integration model.
Yes. Agents can call tools/APIs dynamically to fetch data, update records, book appointments, create tickets, and more.
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Sayin.ai supports multiple voice providers and high-quality voices designed for natural phone conversations. You can choose voices to match your brand and use case.
It supports natural turn-taking: if a caller speaks while the agent is talking, the agent can stop and respond appropriately. It can also recover from false interruptions caused by noise.
Sayin.ai can detect silence, prompt the caller, and gracefully end calls if the caller is no longer present—reducing wasted minutes and improving call completion.
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Yes. Calls can be logged with transcripts, playback, and optional call recording controls depending on configuration.
Yes. You can export call logs and related call data in CSV/XLSX format for reporting and analysis.
Yes. Sayin.ai can generate post-call analysis outputs such as summaries, intent, outcomes, sentiment, and custom fields in structured JSON.
Sayin.ai supports webhook retries and delivery status logs to reduce failures and make debugging easy.
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Yes. Sayin.ai supports flexible pricing options, including pay-as-you-go and fixed plans.
Yes. For high-volume or regulated needs, enterprise onboarding and custom plans are available through sales.
